We respect customer/users privacy and the privacy of those accessing the e-Platform (“this Website”), or those websites hosted by us. We undertake to protect the confidentiality of our customers and users including all personal information supplied in the course of contracting with us for services. We undertake not to sell their personal information to third parties for commercial or marketing purposes.

Collection of Personal Data

We collect personal data about our customers/users when you visit this Website; request services; participate in discussion and sharing; post information; and through the use of cookie technology. We may also combine information about you that we have with information we obtain from our business partners or affiliates.

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right of access and correction with respect to your personal data. Request for personal data access and correction should be made to us in writing / email / fax.

Use of Personal Data

We may, on occasion, use your personal information to contact you for the matters relevant to the provision of services and this Website. We may also, on occasion, collect your feedback for improving the design and usage of this Website.

We may log the Website functions you use or your IP addresses for reviewing the usage of this Website and system audit.

Any information we collect from you through correspondence with us, whether via e-mail, telephonically or by written letter, will only be used to address the matters within that correspondence. If this requires referring such correspondence to people within our organisation or to a third party to ensure customer service, your personal information will only be disclosed to the point necessary to address your query or concerns, and will otherwise be kept confidential.

Public Space

Any information that customers/users disclose in a public space, including on any information sharing and discussion platform, or any site we may host for you, is available to anyone else who visits that same space.

Site Linking

e-Platform may contain links to sites that belong to third parties unrelated to us. We cannot be held responsible for any use of your personal information arising from you disclosing your personal information on such third party sites. We cannot protect any information you may disclose on these sites and we recommend that you review the privacy policy statements of those sites you visit.

Reservation of Rights

We reserve the right to disclose information about our customers/users where required in good faith, to do so by law or to exercise our legal rights or defend ourselves against legal claims.

We reserve the right to share information with law enforcement to investigate or prevent illegal activities being committed over our network.

We reserve our right to disclose your personal information where you have given us explicit legal written consent to do so.

We reserve our right to monitor customers/users and network traffic for site security purposes and prevent any unauthorized attempts to tamper with our site or cause damage to our property. We reserve the right to make changes to this privacy policy or update it. Where a major change is made, customers/users will be informed by e-mail notification or through a notice on this Website. Customers/users and site visitors bear the responsibility to ensure that they have read the changes or updates as the case may be.